Factors affecting the customer satisfaction in public organizations : a case study of the Kenya Power and Lighting Company (KPLC)

dc.contributor.author	Muli, John Mwangagi
dc.date.accessioned	2019-06-20T09:19:03Z
dc.date.available	2019-06-20T09:19:03Z
dc.date.issued	2012-01
dc.identifier.uri	http://ir.mksu.ac.ke/handle/123456780/4541
dc.language.iso	en_US	en_US
dc.title	Factors affecting the customer satisfaction in public organizations : a case study of the Kenya Power and Lighting Company (KPLC)	en_US
dc.type	Thesis	en_US